Tech Rescue came into being in April of 2001 because of all of the people we know that were asking for computer help. There was no good alternative in the Twin Cities to the big companies that do not cater to the people. Due to long term contracts and other duties, most of our technical services are performed after hours or on weekends.
We don’t put up with the elitism that some of our competitors suffer from. We will always be up-front and we will communicate in “real words”. We believe in treating everyone in the same way that we would like to be treated!
Meet the Founder:
Jonn Berg
Jonn has worked professionally in the computer industry since 1994. He has been working with computers since 1988 as a student administrator. Previous to Tech Rescue, Jonn worked as a Systems Analyst for USFilter and has done private consulting for Analysts International, Honeywell, The Computer Merchant, and Dell Computer. Currently, Jonn is a Senior Systems Engineer with the Minnesota Department of Human Services.
Jonn brings management experience and near-prodigal technology know-how to Tech Rescue. He has the heart of a teacher and is always willing to show a client how technology works.
We make “IT” work for you!
Our rates are very competitive and we charge both hourly and per incident. Most service starts with a $60 diagnostics fee. If we fix the problem, your diagnostics charge is waived. We also have free pickup and delivery within the twin cities metropolitan area.
Our service charge rate is $130 per hour, billed every half-hour.
Hardware and software costs are extra, but we will never purchase new hardware or software without your consent.
We also do bigger jobs, like “whole office moves” and “multi-media installations”. These types of jobs are done on a bidding basis.
Our hours of operation are pretty flexible, but there is a $100 “emergency” charge for jobs not scheduled 48 hours in advance.
These are some of the categories that Tech Rescue technicians are experts in:
- Hardware and Software Installation
- Hardware and Software Trouble-shooting
- Preventive maintenance
- Networks and Servers
- Wireless networking
- Virus detection and removal
- Hardware and Software Training
- Data migration and recovery*
- Building and rebuilding desktops and servers
- Secure deletion and disposal of data on hard drives
- Website Design and Hosting
- E-Mail Hosting
We service both homes and offices.
*Recovery of Data is never guaranteed possible, but we do our best!